Fix What's Costing You
We audit, remediate, and maintain, so your digital presence works for every person who visits it, stays ahead of accessibility law wherever you operate, and stops leaving money on the table.
Who Your Website is Turning Away
27% of Canadian adults live with a disability—and 1 in 4 people across the EU and UK face the same barriers. 98% of websites put barriers in their way—broken keyboard navigation, missing alt text, contrast so low it’s unreadable in sunlight. Users don’t file complaints about these things. They just find a competitor who doesn’t make it hard.
There’s also a legal dimension that’s getting harder to ignore, and it’s not just Canadian. Canada’s ACA carries fines up to $250,000 for federally regulated organisations. Nova Scotia’s Accessibility Act sets a 2030 compliance target for the whole private sector. The EU’s European Accessibility Act came into force in June 2025 and applies globally, to any organisation serving European customers. The UK’s Equality Act creates real legal exposure through discrimination claims and court orders. The organisations getting ahead of this now are the ones who won’t be scrambling later.
Not sure which laws apply to your organisation? Read our full accessibility law guide.
Four Reasons to Act Now
Legal Protection
Accessibility law is now enforceable in Canada, the EU, and the UK, with fines and legal exposure in every market. The question isn’t whether it applies to you. It’s whether you’re ready.
More Customers
1 in 4 Canadians, and 1 in 4 people across the EU and UK, has a disability. An accessible site reaches every one of them. Your competitors’ inaccessible ones don’t.
Values Made Visible
An accessible site is proof your organisation means what it says about inclusion. That credibility compounds over time.
Better Search Ranking
Accessible sites rank higher in SEO. Alt text, clean structure, and keyboard navigation all signal quality to search engines.
Why You Should Care
- 27% of Canadian adults have a disability
- 98% of websites fail basic accessibility checks
- $250K maximum fine under the Accessible Canada Act
Your website is probably in that 98%. Most are. That’s not a criticism. It’s just where things stand. The good news: it’s fixable, and we know exactly how.
Start Wherever You Are
Package 1: Find and fix it
Accessibility Audit & UX Testing
We find every barrier standing between your users and your content. We use automated tools, expert manual review, and real-user testing with people of diverse abilities. You get a plain-language report ranked by legal risk and user impact. No 200-page documents written for lawyers. Just clear findings your team can act on.
Best for: mid-to-large organisations, federally regulated businesses, healthcare, finance, education, government.
From $1,000
Remediation
We fix what the audit finds. Either directly in your codebase, or as developer-ready tickets your team can implement without needing to decode anything. You choose how involved you want to be, we adapt. Either way, we’re available throughout for questions.
Best for: organisations with existing dev teams, or those who want us to handle it entirely.
Priced after completing the audit and based on the findings.
Package 2: Make it last
Accessibility Upkeep
Accessibility isn’t a one-time job, it’s a practice. We offer ongoing monitoring and testing so new barriers get caught before your users do. We do most of the work. You focus on running your business.
Best for: organisations who’ve completed an audit and want to stay compliant as they grow.
$250 per month
Training & Education
We teach your developers, designers, and content team to build and maintain accessibility as a standard practice, not a recurring emergency. Workshops and resources tailored to your team’s workflow and existing knowledge.
Best for: internal teams who want to own their accessibility practice long-term.
Contact for Pricing
Not sure which one? We’ll figure it out together on a call.
Why Clients Choose Us.
We're are your user
Our founder spent years navigating systems not built for her brain. That experience shaped an agency that genuinely understands what it means to be the person a website forgot.
Real users. Real data.
We test with people of diverse abilities, so our findings reflect real-world experience, not just a checklist. You get insight no automated tool can give you.
Impactful reports
Plain English. Prioritised by impact. Paired with specific fixes. Written for your developer and your decision-maker—not a compliance auditor.
Depth over volume
We select engagements where we can deliver the full weight of our methodology. The same standard—across healthcare, finance, construction, and publishing on three continents.
Get in touch with us today and start your journey to a more effective and inclusive digital presence for your brand.
The Standard Ghazal Built.
I’ve spent more than 10 years building a practice around one belief: that the people missing from the design process are the ones who determine whether it succeeds. That work has taken me across three continents and into some of the most complex accessibility challenges in healthcare, finance, and public services.
Every engagement is shaped by the standards I’ve built and refined over a decade—applied consistently to deliver outcomes that hold up in the real world. Ready to start?
Ghazal, Founder and User-Experience Specialist
Frequently Asked Questions
We haven’t had complaints. Doesn’t that mean our site is accessible?
Unfortunately not. Most users don't report problems, they just leave. That silent loss hurts your conversions before you even notice it. An audit surfaces what's invisible to you but very visible to them.
Isn’t accessibility only for people with disabilities?
No. Accessibility helps all users. People watching videos without sound, using a phone in bright sunlight, or navigating with one hand all benefit. Accessible design removes friction for everyone, not just those with visible disabilities.
Why is web accessibility important?
Web accessibility ensures your content works for everyone, including people with disabilities. It’s not just the right thing to do—it improves SEO, boosts user satisfaction, reduces legal risk, and expands your reach.
Why bring in an accessibility specialist if we already have a web team?
Your team handles design, code, and content. We bring expert eyes focused purely on inclusion, usability, and compliance. It's not about replacing your team, it's about strengthening their work and protecting your business from risk.
Isn’t accessibility too technical or time-consuming?
It seems that way, until you have the right support. Many fixes are simple and quick, especially when done early. We break it down into actionable steps that don’t overwhelm your team. The payoff? A smoother, more usable, and compliant site.
Will accessibility limit our design or creativity?
Not at all. Accessible design is good design—clear, intentional, and user-friendly. Leading brands like Apple and Airbnb build accessible experiences that are beautiful and on-brand. You don’t have to choose between creative expression and inclusion. You can have both.
Can’t our developer just handle accessibility later?
Waiting until the end costs more, and misses key opportunities. Accessibility works best when built into design and development from the start. Retrofitting often means redoing work. Early planning saves time, money, and stress down the line.
Isn’t accessibility only necessary for governments or big companies?
Not anymore. Consumers expect inclusive experiences, regardless of company size. Small and mid-sized businesses that prioritize accessibility gain a competitive edge, build trust, and reach wider audiences, including but not limited to the 1 in 4 people who experience a disability.
Is accessibility a one-time fix?
No. Just like site security or performance, accessibility needs to be maintained. As content updates, design shifts, or tools evolve, new issues can emerge. We help you embed accessibility into your ongoing workflow for long-term success.
Does the accessibility law apply to us?
Probably yes, and in more markets than you might expect. Canadian, EU, and UK law all create real compliance obligations, and the EU's European Accessibility Act now applies to any organisation serving European customers, wherever it is based.
See our full accessibility law guide.
Not sure what applies to you specifically? We will map it out in the first 15 minutes of our call.
Still have questions?
Just shoot us a quick message or let’s jump on a call. We’d love to talk through it.
Ready to find out?
Start with a free 30-minute call. We’ll look at your site together, tell you where the biggest gaps are, and give you a clear picture of what it would take to fix them. No jargon, no pressure.